Privacy Policy
Last Updated: February 13, 2026
1. Introduction
Exergy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI consulting services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website or email
- Request information about our services
- Engage with us for consulting services
- Subscribe to our newsletter or communications
This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.
2.2 Website Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2.3 Client Project Data
In the course of providing AI consulting services, we may process client data including:
- Business information and datasets provided by clients
- Technical documentation and specifications
- Model training data and outputs
- Project-related communications and deliverables
Client data is handled in accordance with our service agreements and applicable data protection laws.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI consulting services
- Communication: To respond to your inquiries, send service updates, and provide customer support
- Business Operations: To manage client relationships, process transactions, and fulfill contractual obligations
- Analytics: To analyze website usage, improve user experience, and optimize our services
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Marketing: To send promotional materials and newsletters (with your consent, where required)
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Cloud hosting and infrastructure providers (e.g., AWS, Azure)
- Analytics and monitoring services
- Email and communication platforms
- AI and machine learning service providers (e.g., OpenAI, cloud ML platforms)
- Payment processors
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
4.4 With Your Consent
We may share your information with your explicit consent or at your direction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication mechanisms
- Regular security assessments and updates
- Secure data storage and backup procedures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Client project data is retained in accordance with our service agreements and applicable legal requirements. You may request deletion of your information at any time, subject to our legal obligations.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to processing of your information for certain purposes
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent where processing is based on consent
- Opt-Out: Opt-out of marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection, including:
- Standard Contractual Clauses approved by relevant data protection authorities
- Other legal mechanisms as required by applicable law
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.